Software Engineering, Q3 Quality Engineer (Mobile) All Levels


As an Automation Software Engineer on the Salesforce Mobile team, you will work with a team of smart engineers to design and own the cross-team automation and quality strategy. You will be involved in writing and reviewing code, giving suggestions around improving quality of the products that are shipped. Given the high visibility of this role, you'll be expected to work with several cross-functional teams.
About the Team
We work as a collaborative team with the shared goal of delivering excellent software, anchored in an agile culture of quality, delivery, and innovation. We encourage our software engineers to embrace shared responsibility for writing testable, high performance, maintainable code. We deliver working software in short sprints via iterative and incremental development practices. Individuals on our self-organizing team are motivated, trusted and continuously focused on technical excellence.
Supported operating systems include: iOS, Android, and Windows.
The Quadrant3 (Q3) Mobile Testing team conducts automation quality tests and provides release support for the Salesforce application and conducts testing for scrum teams who:
Develop Salesforce mobile web and hybrid applications
Develop frameworks for rendering UI across all supported mobile devices, apps, operating systems, and browsers, including the desktop experience

Key Responsibilities
Work directly with scrum teams in writing automation test cases in testing quality and functionality of features
Build and maintain regression test suites and frameworks
Collaborate with each other to prioritize user stories and execute test cases
Provide support to engineering teams as Release Captains
Review and take action on feedback from Salesforce employees using our products
Verify reproducibility and impact of bugs found by others
Retrieve and file bugs from devices' crash report logs
Write descriptive bug reports
Know and evangelize automation best practices to fix and prevent inefficient test automation
Be a voice of quality always assessing the quality gaps and driving initiatives to close them
Own and enhance a test infrastructure that is scalable and reliable, spanning multiple release cycles
Partner with development and product management teams in each stage to coordinate the work and solve dependencies
Stay current with relevant technologies

Required Skills
4+ years programming experience in writing high-quality Java code and unit tests
Experience with tools like XCode, Android Studio, HockeyApp, Jenkins, Eclipse, GIT etc.
Experience with automating test tools appium, selenium, and web driver
Minimum 3 to 4 full years experience conducting feature, regression, and exploratory testing of hybrid, mobile business applications on two or more of the operating systems mentioned
Knowledge of professional software engineering best practices for the software development life cycle, including coding standards, code reviews, source control management, continuous integration, build processes, testing, and operations
Experience with hybrid native/web applications and WebViews preferred
Strong interest in and demonstrated knowledge of various mobile devices and operating systems
Salesforce Admin 201 certified or 2+ years experience in performing Salesforce admin responsibilities
Understanding of concepts and methods in client/server applications
Proactive communication with team and automation engineers
An eagerness to learn new things and to help others do the same
Excellent verbal and written communication skills
Passion for customer experience
Experience with Mobile SDK technologies a plus++

Desired Characteristics
Ability to suggest improvements to test cases and flow
Ability to switch projects based on changing priorities in a dynamic, agile software development environment
Ability to quickly learn new areas, and identify and prioritize the related testing work
Enjoy breaking things, be exhilarated when you discover that really complicated bug, and be so detail-oriented that people comment on it
Comfortable asking a lot of questions
Patience, creativity and flexibility
Understanding mobile market with various devices and operating systems
Experience with Agile development methodology (e.g., Scrum)

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.