Italian Support Person Needed for WPML forum (German would be a good plus)
Being an OnTheGoSystems supporter is about helping people. You need to know WordPress inside out, and it would be a nice plus if you have some experience with our products (mainly WPML & Toolset).
It’s important to be a good team player, an excellent communicator, to be creative, straightforward and honest. You’ll need to have perfect written and spoken English and Italian at this time. (Good German writing skills would be a big plus).
Above all, we are looking for hard-working people who just love helping others and get satisfaction from resolving problems.
It’s a full-time job and we don’t mind whether you work from a tent or a boat. You do need, however, a reliable strong internet connection (we meet daily using Skype and Google Hangouts) and self-discipline.
You will be replying to questions from clients, debugging issues, looking at configurations and code lines, talking to other team members and escalating issues or features to our development teams. We are looking for people who know what GIT, WP Loop, PhpStorm, Taxonomy and .MO files are and if they don’t are very happy to learn! We are constantly teaching ourselves new technologies and workflows and we have an intensive training program both for newbies and for experienced supporters.
We come from all around the world, from many different cultures, speaking dozens of languages and we make beautiful products. We invite you to become part of a special team!