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Customer Service Representative (CSR)/Data Entry

Swisscom Company


Our Company is currently looking for a Customer Service Representative (CSR)/Data Entry/Payroll/Bookkeeping.  As one of the points of contact with technician reporting and customer account balances, CSR’s/Data Entry are very important to our operations and should provide excellent customer service. 

Job Duties:

             Answer phones
             Provide service information
             Confirm recommendations and estimate appropriate services
             Schedule Appointments
             Transcribe and type field reports
             Manage multiple tasks
             Proficient in grammar, spelling and punctuation
             Follow all state and code requirements

Job Requirements
A candidate that can deal with high call volume, completing assignments by a deadline and someone who is proactive, that will notice any procedure/policy failures and/or corrections.  We are also looking for a candidate with the ability to deliver assignments professionally at a very fast past and someone that is looking for growth within the company