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Digital Optimization Advisor

USAA


We are currently seeking talented Digital Optimization Advisors for our San Antonio, TX or Remote facility.

Designs statistically valid hypothesis tests on digital and statistical data gathered from digital, internet, website, and mobile performance and activities measurements. Applies analysis tools to isolate and analyze subsets of data (e.g., traffic, custom tracking variables, visits with conversion, etc.). Tailors reporting measures and metrics to meet business needs. Recommends business solutions based on data driven analyses. Conducts analysis of digital business issues, or participates as a team member, to contribute to the refinement of the Digital strategy. Creates models from multiple data sources and implements and deploys techniques such as path analysis, segmentation and campaign attribution. Analyzes qualitatively and/or quantitatively, conducting follow up and data verification as needed. Performs standard and ad-hoc analysis utilizing a variety of available digital analytics and reporting tools. Prepares and presents analytical results to teams and management. Identifies issues or developing trends that require modifications. Recommends optimization for site architecture, URL rewrites and alternative directories. Conveys digital analytical information to support digital development evaluations.

  • Performs multiple team roles in the development and implementation of business initiatives. 
  • Acquires and applies business knowledge (products, processes, etc.) and subject matter knowledge to work on assignments and business problems. Gathers and analyzes information and data trends to extract meaningful results.
  • Develops and maintains knowledge of the competitive landscape and applies that knowledge to identify potential business improvement opportunities. 
  • Approaches business problems with curiosity and open-mindedness and listens to creative suggestions of others. Demonstrates a willingness to try new ideas.
  • Proactively shares timely updates and information with relevant parties. Encourages an open exchange of information and viewpoint. 
  • Easily adapts to shifting or competing priorities and responds constructively to setbacks.

Minimum Requirements

  • 4+ years progressive experience in a business or technical function performing quantitative qualitative analysis to make data driven business recommendations.
  • 4+ years experience creating models from multiple data sources (e.g., digital internet, website, mobile) to analyze and derive recommendations to resolve business issues
  • 3+ years experience using split-testing software such as Test & Target, Optimizely, Monetate Maxymizer, or SiteSpect; OR 3+ yearI'll s experience using digital analytics software such as SiteCatalyst, Google Analytics, or Web Trends.
  • Bachelor's degree OR 6 additional years of work experience in addition to the minimum experience required.

Preferred

  • Bachelor's degree in Mathematics, Statistics, Economics, Business, Marketing or other quantitative discipline from an accredited college.
  • 4+ years experience with SiteSpect, SiteCatalyst, and Tealeaf
  • Experience conducting remote usability testing using user testing.com or similar Front end development skills, including HTML, CSS, and strong javascript experience