Software Quality Assurance Engineer


SingleComm is looking for a Software Quality Assurance Engineer to join our growing development team. As a key member of the QA team, this position is responsible for ensuring quality standards are met across multiple modules of our software platform. This includes all areas of the product from UX to feature and data validation.

Knowledge of automated tools and processes is highly desired. Must be able to work independently as well as part of a tightly integrated team of testers, developers, product, and project management. If you want a job with career progression potential, have a desire to expand your knowledge, find rapid change exhilarating, and pride yourself in delivering best in class solutions to customers, this is your job!

SingleComm promotes and rewards client-focused behavior, entrepreneurial thinking, teamwork, integrity and a general passion for a job well done.

About the Job:

  • Ability to Code Automated Tests
  • Ability to Work Independently and In Team Based Environment
  • Analyze Test Results
  • Break Project Into Attainable Progress Goals
  • Capable of Using Source Code Repositories
  • Communicate With Technical and Non-Technical Resources
  • Create Test Plans
  • Develop Standards and Procedures to Determine Product Quality and Release Readiness
  • Document Test Cases
  • Drive Innovation and Streamline Overall Testing Process
  • Experience With Agile Development Process
  • Experience With Web Based Testing Applications
  • Identify Areas of Improvement
  • Interpret Technical and Business Objectives and Challenges
  • Perform and Document Risk Analysis
  • Perform Manual and Automated Testing
  • Research New tools, Technologies, and Testing Processes
  • Solid Understanding of QA Testing Environments
  • Thorough Understanding of Software Development Life Cycles
  • Work Closely With Development and Product Team

Personal Attributes:

  • Analytical Thinking
  • Attention to Detail
  • Excellent Analytical and Problem-Solving Skills
  • Self-Motivated
  • Strong Written and Verbal Communication
  • Think Outside The Box
  • Willingness to Learn New Technologies
  • Work Efficiently in a Fast Paced Environment

Requirements: To apply for the role of Software Quality Assurance Engineer, you should have some or all of the following:

  • A bachelor's or master's degree in software design, engineering computer science
  • An understanding of software QA methodologies, tools, and processes
  • Knowledge of SQL and/or scripting Knowledge of test-driven architecture and implementation
  • 7+ years of QA experience
  • Working experience in software development and software quality assurance

About Us: SingleComm is a venture funded startup located in Richmond Virginia and New York City. We are building a SaaS platform that will change the way contact center businesses communicate with their customers. Businesses use our platform to make and take calls and other forms of communication, as well as to organize those interactions through dynamic scripting and workflows. Our platform is built to scale and uses dynamic real time communication technologies including WebRTC.